More notes on case analysis

Innovation in health care in many ways

Ateneo Professional Schools
Makati City
June 18, 2016

Today, we start our long case by having the case of Jose Lontoc dissected laparascopied by the class as it were with a lead group being the chief panelist for the analysis.  After a brief presentation of the relevant fact of the case, the fun begins.  The group will have to engage the class in the case analysis
In case we have forgotten, let us refresh our knowledge on case analysis

Case analysis:

This is the supposed primary tool of MBA begun in Harvard.  A real life situation, written by expert case writer is made.  Relevant facts are embedded in the story, and the MBA student is tested to find out the relevant facts, separate the chaff from the grain and make a sense a direction from out of the story.

Thus in the days of yore, we were taught that the procedure for case analysis are as follows:

1. Objective or hypothesis setting

     What is the case all about?  Are you trying to sort financial, operational, hr, marketing concerns?j  What is your hypothesis, theory (suspect about the case) That will make it easier for you to analyze.
This happens after the first reading

2.  What is the situation (situation analysis) and relevant facts  (Situation Analysis)

   What is the scenario, the events in the case.   Avoid doing a hindsight analysis if you know what was the sequel to the evetnt.  Stay with the facts.   What are the RELEVANT FACTS.?  This is where discernment  comes in.   Be observant. This is a training for OLO (Observe, Learn Observe) Comes in.  This is compared to the  DX.  Based on theories, and your experience, you determine  what are important and what are meant to confuse you or sway you away from your theory.  Eg, for dengue, and you suspect that the manifestations are of dengue, what are the patient's vitals you need to find out more?  What tests would you require.

    This is the analysis portion   critical thinking

3.  Problem Analysis

     What are restraining forces that prevents the enterprise to move on.?  What casues the symptom?
What needs to be corrected.   Here you need to compare the sitaution with a norm or the standard  (Like differential dx)   You compare normal vs abnormal physiology based  or levels (like in the CBC where the limits are defined)

   In KT, this is the comparison between What is, (the normal) and wht is not (the current situation which could be abnormal.   This is similar to  car repari, where you remove a suspected part, and replace it in the meantime with a normal new part and see what happens?

4.  Alternative Generation

    Who says that a problem can not be solved.  For every problem, there are a dozen option you can generate (This is where your creativity and critical thinking comes in.

    For every lock there are keys you can use to open it.

5.  Decision analysis

     Here is where you make your choice of the best alternative.  You measure your decision on:

     1. Cost benefit analysis Is the solution more expensive than the current losses or dysfunction?

     2.  Relate it your overall obsjective VMOKRAPI

     3.  Relate it the consequences:  to other departments/system, to other business unit, and now with the society (inclusivenesss)

I hope this helps you in the case analysis