Business Plan Draft
MedEntrep
Entrepreneur: Rosalyn P. Donato
Business Plan
Cabanatuan Seniors' Holistic Center
Draft Business Plan
I. THE BUSINESS
A. Business Concept
Cabanatuan Seniors' Holistic Center is envisioned to be housed inside the hospital compound of the Good Samaritan Health Systems, Inc. located along Burgos Avenue, Cabanatuan City. The center will be a venue where consultation on the holistic quality of life care management for older adults and/or others facing ongoing health challenges. Seniors who have just been discharged from a medical facility after a medical "incident" have special needs wherein the family is usually not prepared for. Professionally trained Quality of Life Care Managers (QLCM) will be at hand in providing guidance and a comprehensive care plan that will lead families to actions and decisions that ensure quality care and optimal life for loved ones. The QLCM's will coach, coordinate and facilitate the care plan to alleviate worry/stress of family caregivers.
On the other hand, we also have a special subset of seniors, who upon reaching the age of 60 and onwards, do not give us the image of old and weak people but rather they behave like they are at the prime of their lives. They have more time and money in their hands but they have very little things to do. This group of people are the active seniors. Now that their children already have their own lives, a lot of them get bored at home and would also like to be productive. They also want to spend time and do something together with people of the same mindset and same generation. This center is to provide them a venue for worthwhile activities wherein there will be scheduled classes with different interests like arts, exercise, yoga, computers, etc. The center can also organize/coordinate field trips, seminars, dances, pilgrimages and retreats for senior clients. The CSHC will be a one stop shop, where they can make good use of their time doing worthwhile/ learning activities as well as build meaningful friendships and relationships among their peers.
It will be a hub for seniors catering to their well being and special needs.
B. Business Model
<Organization?)
C. Business Goals
Vision: To be the first Seniors' Holistic Center in Cabanatuan City in one and a half years time and to achieve return of investments in three years' time.
Mission: To provide a consultation venue for a holistic quality of life care management in caring for older adults or others facing ongoing health challenges. The center will also be an affordable, safe and fun center for active seniors who still have all the time, energy and money but with little space in the "young world".
Objectives:
1. Customer Outcome
Clients:
a. To provide a consultation venue for families seeking a comprehensive quality care program for an older adult loved one who has just been discharged from a medical facility needing specialized plan of care.
b. To provide a consultation venue that will link the services/suppliers in caring for the special needs of older adults especially those coming out from a medical "incident".
c. To provide for a safe, affordable, fun and convenient club like center for active seniors offering different in house activities and coordinating out of center physical,social and spiritual activities.
2. Market Outcome
To increase market demand for families seeking assistance in caring for aging loved ones and active seniors looking for worthwhile activities. To meet at least 90% customer satisfaction from start of operations onwards;
3. Financial Outcome
a. To generate revenues from the different activities offered in the center as well as brokerage fees in coordinating services offered (home health nurses/caregivers matching, home health contraptions sales, travel agencies,legal services,etc)
b. To generate revenues from consultation in developing a comprehensive quality care plan either as a one time deal or retainers fees for prolonged home medical care of aging seniors needing specialized care.
c. To generate revenues from nursing/caregiving schools who need training oppoturnities for the practicum of their students.
d. To generate revenue from the affordable membership dues of active seniors who will frequent the center.
4. Job Generation and Employment
a.To provide employment to the many unemployed nurses and carevigers as alternative venue to hospitals.
b.To provide employment to freelance individuals with specialized skills for activities offered in the center. <when you have done the financials, you have to have the # Dra.>
Key Result Areas
1. Highly trained Quality of Life Care Managers who are adept in medical, nursing care as well as the psychology of the dynamics of families going thru health crises. The professional should also be able to coach,counsel,coordinate and align services needed by the clients.
2. Close coordination with the doctors and nursing service of the Nueva Ecija Good Samaritan Health systems,Inc. as well as other hospitals in the city who will refer clients to the center.
3. Coordination with Office of the Senior Citizens Affairs Office of the Local Government.
4. Various interesting activities offered in and outside the center for active seniors organized and managed by competent and compassionate staff.
5. The Center should be equipped and decorated in such a way that it creates a comfortable and cozy ambience that will encourage the stay and enjoyment of the patrons.
Performance Indicators
D. Business Offering and Justification
II. EXECUTIVE SUMMARY
III. BUSINESS ORGANIZATION
The Proponent: Type, Capabilities and Contribution
IV. PRIMARY TARGET AND MAIN VALUE PROPOSITION
Primary Target Market
1. Families who are caring for older relatives and those caring for younger adults facing challenges of disability or serious illness.
2. Seniors who are still active and looking for worthwhile activities catering to their well being and special needs
Main Value Proposition
1. Offers Professional Quality of Life Care coaching and assistance to families who are caring for aging loved ones who emerged from medical "incidents" with special needs.
2. Provides venue for worthwhile activities designed for active seniors and coordinate in house and out of center activities for the same.
V. THE BUSINESS OPPORTUNITY
Market analysis, Potential sales, Realistic sales, Market share, Estimate based on External analysis:
Macromarket - PESTEL
Micromarket (Industry) – Customer, Competition, Location
VI. THE PRODUCT AND SERVICE OFFERING (Dapat we have moved on this area. Malinaw na concepto Dra)
VII. ENTERPRISE STRATEGY AND DELIVERY SYSTEM
VIII. FINANCIAL FORECAST
IX. COMPLIANCE WITH REGULATORS
X. EXIT STRATEGY
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